greemin-bigwell Co., Ltd (hereinafter referred to as "the Company") recognizes the importance of protecting personal information. We consider the proper handling and protection of personal data to be a social responsibility and hereby establish the following Privacy Policy. This policy will be thoroughly communicated to all employees and continually reviewed and improved.

In this policy, "personal information" refers to information that can identify a specific individual, such as name, address, phone number, email address, and other data that can be used to identify a person in combination with other information.

The Company strives to keep personal information accurate and up to date. We implement appropriate security measures to prevent unauthorized access, loss, destruction, falsification, or leakage of personal information, including maintaining secure systems, improving internal management frameworks, and thoroughly educating employees.

Personal information entrusted to us by our customers will be used for the following purposes:

• To provide information and communication regarding our services
• To respond to inquiries and support requests
• To send documents and related materials
• To manage contracts and business transactions

The Company appropriately manages personal information and will not disclose or provide it to third parties except in the following cases:

• When the customer has given consent
• When disclosure is necessary to provide services requested by the customer, and the information is shared with subcontractors
• When required by law or legal processes

We will supervise subcontractors to ensure they handle personal information properly and prevent secondary use or leakage.

We take thorough security measures to ensure the accuracy and safety of personal information. This includes technical and organizational measures to prevent unauthorized access or leakage.

If a customer wishes to access, correct, or delete their personal information, we will respond appropriately after verifying the identity of the requester.

The Company complies with applicable Japanese laws and regulations related to personal information protection and will review and improve this policy as necessary.

For inquiries, concerns, or complaints regarding personal information, please contact the following:

[ Personal Information Contact Desk ]
greemin-bogwell Co., Ltd
Email: info@greemin-bigwell.com
Phone: +8150-5536-8849 (Business hours: Weekdays 8:00–17:00)